In today's rapidly evolving digital landscape, the demand for skilled professionals who can think critically, solve complex problems, and adapt to new technologies is on the rise. Instructional design plays a crucial role in meeting this demand, bridging the gap between traditional learning and the needs of a modern workforce. As an instructional designer with a background in design and a passion for cognitive science, I'm fascinated by the intersection of technology, education, and human behavior. In this post, I'll share my experience designing a training program for a retail company, highlighting the key steps and reflections from this year-long project. The Project: Visual Merchandising Training This project focused on developing a comprehensive training program for retail sales associates in visual merchandising. To protect client confidentiality, I'll keep their name anonymous. My Design Process: SME Interviews: I began by interviewing Subject Matter Experts (...